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Skills Capability Building – Knowledge Workforce VS Frontline Workforce

Disprz

The brain (knowledge workforce) and the face (frontline workforce) of the company, play a vital role in outmaneuvering these uncertainties. fall in the category of knowledge workers. A drastic change in the learning patterns of the frontline and knowledge workers has been visible pre and post-pandemic.

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The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

Also, workers who provide the greatest value to organisations are inevitably those working with tacit information and making decisions. We can’t produce a high-performing knowledge worker by simply having them attend a few classroom courses and complete some structured eLearning modules. It requires a lot more than that.

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THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

Also, workers who provide the greatest value to organisations are inevitably those working with tacit information and making decisions. We can’t produce a high-performing knowledge worker by simply having them attend a few classroom courses and complete some structured eLearning modules. It requires a lot more than that.

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Informal Learning – the other 80%

Jay Cross

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. Situating our brains in our heads oversimplifies the situation; our brains are distributed throughout our bodies.