OpenSesame
AUGUST 3, 2010
How can business communications become fouled up? Perhaps the biggest snafu in business communications is the withheld communication—namely the unasked question. Can they trust your company with their business? And what if there is a factual error in the communication? Plenty of ways! Misdirection.
Making Change
JULY 31, 2017
When we talk about writing style, we can get bogged down in personal preferences that are hard to communicate. Use strong verbs instead of wimpy “is.” Here’s one way to get everyone on the same stylistic page. This is an update of a classic post.). Quantify, quantify. Say “you” and “we.”
OpenSesame
OCTOBER 7, 2010
Attention —When you’re attempting to communicate, you need to ensure you have the other party’s attention. No wimpy stuff, here. Communication is the lifeblood of any company. Communication courses will help everyone to communicate effectively. You know those jokes speakers start off with?
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