Net Promoter Score: How to engage with your users

Challenge to Learn

Using the Net Promoter Score (NPS) to engage with our customers proved to be very useful for Easygenerator. Wat is a Net Promoter Score? The Net Promoter Score is the outcome of a simple question: How likely is it that you will recommend to a friend or a colleague?”

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A SCORM-Certified LMS Helps Companies Score


A SCORM-certified eLearning system will help your company score big. Nonprofits, associations, multinationals, and businesses all rely on learning management systems (LMSs) to ensure peaceful, organized, effective operations.

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What is an Acceptable Passing Test Score for eLearning Courses?

eLearning Brothers

I think the harder question is, what is an acceptable passing score on a knowledge check or course test? What criteria do you use to determine passing scores? Using their expertise of an SME will allow you to determine an acceptable passing score.

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What is Net Promoter Score


With Net Promoter Score (NPS) you will be able to measure their loyalty and drive business growth. What is Net Promoter Score. Net Promoter Score works on the theory – Business sales are dependent on loyalty and consumer satisfaction. Any score above 0 is a “good” score.

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Living up to the Promise of eLearning: Closing the Learning-Doing Gap

like cost of client acquisition, net promoter score, and conversion rates. 1 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon.

Learning Game Design Series, Part 6: Rewards and Scoring

Knowledge Guru

Continuing with game elements, this post focuses on rewards and scoring. Scoring. Scoring is crucial to how a game is perceived by players. A good scoring algorithm helps hook players in the game experience. Think very carefully about both rewards and scoring.

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Mlearn conference preview: #MLearncon scores 2.375 on the ‘Spiro index’!

Challenge to Learn

How does MLearncon scores on the Spiro Index. Two or higher is a good score. Mlearncon scores a 2.375 so that is a good sign! I will also rate all the sessions I attend and based on that I will create a final score.

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SCORE! for Webinar Training

InSync Training

The Bob Pike Group has recently published SCORE! for Webinar Training.

Adobe Captivate: Partial Question Slide Scores

I Came, I Saw, I Learned

Say hello to the Partial Score feature available in Adobe Captivate 6 and 7.        To allow a learner to get partial credit, I accessed the  General  group on the  Quiz Properties  panel and then selected  Partial Score.

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Move Beyond Learning to Applying: A Modern Management Development Program

like cost of client acquisition, net promoter score, and conversion rates. 1 312-846-6656 Hard to believe that it’s been almost 20 years since the term “eLearning” entered the corpo- rate learning lexicon.

How to Get Lectora Game Templates to Send Score Results to Your LMS

eLearning Brothers

These are great as stand-alone tests, but with just a little customization, you can use them to pass a score to your LMS, set up customized results, or set branching content within Lectora.

How to Automate Your User Score Text in Lectora

eLearning Brothers

I recently discovered a better way to show your user’s score on your “Pass or Fail” page in Lectora. The Old Way to Show User Score Text. First, let me show you an old method for showing user’s scores. Text to explain your score.

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Booz Allen Hamilton Scores Rave Reviews with Compliance Training and DemoFest-Winning Microlearning by Pamela S. Hogle

Learning Solutions Magazine

Learners applaud compliance training and microlearning programs that are “clever and whimsical” but also simple and effective. Design Strategies Project Management Training Strategies

Net Promoter Score -- Maybe Fine for Marketing, Stupid for Training

Will at Work Learning

More and more training departments are considering the use of the Net Promoter Score as a question--or the central question--on their smile sheets. What is the Net Promoter Score? Here''s what the folks who wrote the book on the Net Promoter Score say it is: The Net Promoter Score, or NPS®, is based on the fundamental perspective that every company’s customers can be divided into three categories: Promoters, Passives, and Detractors.

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State of the Front-Line Manager

employee engagement scores x Front-line. State of the. Front-Line Manager Management and Supervisory Skills Development Contents 2 Contents. 6 The Next Step: Bridging the. Learning- Doing Gap Page 18 5 The Root of the. Issue Page 14 4 The unrealized.

High Customer Satisfaction Scores Might Make Your Training Organization Obsolete

Training Industry

If you’re a trainer or training professional, you probably use some type of customer satisfaction score to measure how happy students are with the courses that you offer them. If your satisfaction scores are high, you communicate that message out to the organization to highlight what a great job you’re doing. In fact, high satisfaction scores might well be hiding the fact that many of your training customers are ready to jump ship and find another provider.

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Why Cut Scores Matter

Training Industry

The cut (passing) score has now been changed to a pass/fail system at 90 percent. The situation however, calls into question how the cut score was determined and I would say it questions then how the test items were created as well. If someone arbitrarily sets a score, which many companies and organizations do, then what does that say about the integrity of the exam? And neither did setting the score at 100 percent for missileers, which lead to cheating.

Unique compliance training requirement- score and enforce

Adobe Captivate

The requirement was that for each question, the answer selected by the participant in the first attempt would be used for scoring. Recently there was a unique quiz usecase discussed on our Facebook page, where the trainer wanted to create a slightly different compliance or mandatory training course. But they also wanted to ensure that [.]. How do I. Under the hood Adobe Captivate compliance training Quiz rapid elearning authoring tools

A Slower Speed of Light: MIT Game Lab Scores by News Editor

Learning Solutions Magazine

The MIT Game Lab has released A Slower Speed of Light, a game that illustrates some conceptually challenging physics and math. As a kind of proof of concept, A Slower Speed of Light also demonstrates the Game Lab’s new OpenRelativity toolset.

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Computer-Based Training Improves Neuropsychological Status Scores

Tony Karrer

Hat tip to Donald Clark for pointer to a Science Daily article - Improving Brain Processing Speed Helps Memory : Mayo Clinic researchers found that healthy, older adults who participated in a computer-based training program to improve the speed and accuracy of brain processing showed twice the improvement in certain aspects of memory, compared to a control group. For an hour a day, five days a week for eight weeks, study participants worked on computer-based activities in their homes.

Adobe Captivate QuickTip – Troubleshoot Scoring Problems

Adobe Captivate

In this video, I show you how you can troubleshoot scoring problems in your Adobe Captivate eLearning projects. Video advanced interaction window advanced_interaction scoring issues troubleshoot troubleshoot scoring

Adobe Captivate: Quiz Not Scoring Correctly? Check Your Advanced Interaction!

I Came, I Saw, I Learned

However, every beta-tester who answers the questions correctly receives a score of 96 from the LMS. If you select  Report answers  and  Add to total , your quiz score will likely be thrown off.

Score Keeper App in App Store

Learning Dojo

I am excited to announce the release of my new app called Score Keeper by Learning Dojo. Score Keeper is a simple app designed to keep score between two teams. It was originally designed in my last job when we had a foosball table that had no score tracker.

Don't Use SAT Scores for Job Hiring

The Peformance Improvement

I was surprised (closer to shocked)to read that McKinsey & Company, Bain & Company , Goldman Sachs and other companies are using SAT scores to screen job applicants. But using SAT scores is a careless and unprofessional way to do this.

How Two Businesses Scored Big with Gamification (Case Studies)


To encourage people, they created leaderboards where the users would get scores based on the level of their engagement in the community. The post How Two Businesses Scored Big with Gamification (Case Studies) appeared first on eLearning Experts.


Score your Ed Lessons!

Ed Microlearning

Lesson scores are a great way to record and keep track of your learners' progress. Read on to discover what is new on Ed this week such as how to further encourage learner motivation, set a minimum pass score on your lessons, and implement quick lesson summaries. How Scoring Works.

Custom quiz scoring in Adobe Captivate

Adobe Captivate

Custom quiz scoring in Adobe Captivate. Incorporating quizzes is always a bit of a struggle, not only in developing good quiz concepts, but in developing user feedback, structuring the user journey through the course given the results, scoring strategies, and ensuring that any reporting functions to the LMS capture the right information and can be easily searched and interpreted. Here, we will show how to override the internal scoring process.

Passing Scores from Flash Games to Lectora

eLearning Brothers

Do you want to pass the score to Lectora? Let me show you how you can pass a flash game score to Lectora and then display it in a text box. This box will display your game score. Add this line of code in the function: _parent.LectoraScore = score; Publish the.swf file and insert it into your Lectora course. You could actually have Lectora display different text messages in the course based on the user’s game score.

Duke University Admissions: SAT Scores, Acceptance Rate

E-learning Uncovered

Barry Goldwater Scholarship and Excellence in Education Homepage

A new way to report scores to the LMS from your Captivate courses

Adobe Captivate

Does your LMS gets bogged down and reports invalid data for your captivate course? Even though the course is completed do you see the status reported to LMS as “incomplete”? If the answer is “YES” to the above two questions then read further to learn how to overcome this strange behavior. Interaction details about the [.]. Whats new

Respect for Klout

E-Learning Provocateur

A person’s respect for Klout is directly proportional to their Klout Score. cartoon digital influence humor humour influence K+ Klout Klout Score

Cartoon: “Test scores are way up since we started rewarding correct answers with kitten videos.”


One day in my studio I was perusing YouTube for a video to embed in my blog when my 4-year-old daughter skipped in. “DADDY! LOOK AT THE KITTY! OOH!&#. Sure enough on the right side of the screen there was a thumbnail for a kitten video (is there a page on YouTube without kittens?).

Five Steps to Seeing the Big Picture of Microlearning

Allen Interactions

On the Myers-Briggs Type Indicator® (MBTI®) personality inventory, I scored very highly in “N” (Intuition), which means that I see the big picture first and then the details. By Linda Rening, PhD, Senior Instructional Designer.

How to Display the Composite Results of all the Question Banks in Articulate Storyline

CommLab India

We were asked to calculate the composite result based on the learner scores in individual final quizzes and display in a single Result slide. The score will be displayed automatically. A final quiz assesses learners’ achievement of learning objectives in online courses.

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Respect for Klout

E-Learning Provocateur

A person’s respect for Klout is directly proportional to their Klout Score. cartoon digital influence humor humour influence K+ Klout Klout Score

Employers Turn to Test Scores

CLO Magazine

Some employers have asked job candidates to supply their SAT and ACT scores. Editors Frank Kalman and Ladan Nikravan discuss if this is a worthwhile criterion for choosing an applicant

Patch to fix the issue with reporting percentage scores in Adobe Captivate 5

Adobe Captivate

Issue: Even if the reporting option is set to ‘Percentage’, Adobe Captivate 5 reports ‘Scores’ to LMS. For example, if 35 questions out of 70 were answered correctly by an elearner, Adobe Captivate reports 35 instead of 50%. To resolve this issue, install the latest patch from Adobe. This patch is currently for Windows only.

Training Volunteers to Mentor Small Business Executives

dVinci Interactive

Training Volunteers to Mentor Small Business Executives Susan Fort, Director of Learning, SCORE. SCORE provides business mentoring, to entrepreneurs, small business owners, and those interested in starting a small business. As Director of Learning, Susan Fort develops and implements learning strategies to align volunteer mentors with SCORE’s mission Experienced business people serve as the volunteer mentors.

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Lectora Score to LMS Basics

Learning Developments

For this course, I am not requiring a passing score for an assessment. So once all sections of the lesson are complete, the user will receive a score of 100% and a status of complete. I have completed developing my first course in Lectora and it is ready to run inside the LMS.