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Final Quiz Passing Score: Is The 80% Written In Stone?

eLearning Industry

Most of us set 80% as the passing score in eLearning courses. What is the rationale of this figure? Is it something that learning specialists have arbitrarily chosen or does this magic number have any mooring in learning theory? This post was first published on eLearning Industry.

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How to Choose a Passing Score for E-Learning Quizzes

Capytech

How to Choose a Passing Score for E-Learning Quizzes Quizzes are a crucial element in most e-learning courses. For example, repeating the course (or part of the course) if the learner gets an insufficient score on the quiz. That leaves a question – what is a sufficient score in an e-learning quiz? Is there a better approach?

Score 98
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Customer Effort Score: A Key to Enhanced Customer Satisfaction

Thinkific

Step into the narrative of your customers’ experiences as we explore the Customer Effort Score (CES). This metric goes beyond traditional… The post Customer Effort Score: A Key to Enhanced Customer Satisfaction appeared first on Thinkific.

Score 52
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How to Calculate and Optimize your Customer Engagement Scores

Thinkific

Scroll through the apps on your phone and you’ll see the ones you use every day – and the apps… The post How to Calculate and Optimize your Customer Engagement Scores appeared first on Thinkific.

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The Modern Customer Success Playbook

Develop an effective customer health scoring model to mitigate churn and identify opportunities across your customer base. Create highly targeted segments to drive more contextual and personalized engagements. Download the playbook today!

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Net Promoter Score : Are Your Learners Happy?

eLearning Industry

Deploying the Net Promoter Score for your learning products or organization at large can be quite powerful because you can gauge whether learners are happy. This article explores why and how to use the data to design better learning experiences. This post was first published on eLearning Industry.

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Understanding CSAT: The Complete Guide to Customer Satisfaction Score

Thinkific

They’ll instead churn or worse, stop people in their… The post Understanding CSAT: The Complete Guide to Customer Satisfaction Score appeared first on Thinkific. Customers hardly let you know that they had a bad experience.

Score 52
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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

of companies achieved a score indicating maturity in data management practices in the space.". In 2019, DiscoverOrg commissioned Forrester Consulting to evaluate sales and marketing intelligence practices in the B2B space. The primary takeaway? Forrester found “only 1.2% However, organizations are fighting back - and winning.

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The Forrester Wave™: B2B Marketing Data Providers, Q2 2021

In our 24-criterion evaluation of B2B marketing data providers, we identified the 11 most significant vendors — Data Axle, Dun & Bradstreet, Enlyft, Global Database, InsideView, Leadspace, Oracle, SMARTe, Spiceworks Ziff Davis, TechTarget, and ZoomInfo Technologies — and researched, analyzed, and scored them.

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

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Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.