Remove Business Remove Knowledge Base Remove Security Remove Work Styles
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Lessons learned from remote work: Giving employees the flexibility they need

TalentLMS

They might initially seem eccentric, but these virtual audio environments tell us something important about 2023 working styles. People want the positive aspects of in-office work while embracing the flexibility of remote work. Focusing on results over strict work hours frees people up to do their best work.

Lesson 52
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How to Conduct a Customer Service Assessment

ProProfs

Besides product knowledge, customer service agents must also be aware of the policies and regulations of the business. Corporate trainers can use customer service skills assessments to ensure employees fully comprehend all this critical knowledge. . This way, you can encourage learners to refresh their product knowledge. .