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Split-tasking vs. Multitasking – The New Way to Get Things Done

KnowledgeCity

Do you consider yourself a multitasker? Of course you are a multitasker – or are you? Multitasking was once the darling of the workplace, using the latest tools to get more things done at the same time. Multitasking was once the darling of the workplace, using the latest tools to get more things done at the same time.

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How to Conduct a Customer Service Assessment

ProProfs

Besides product knowledge, customer service agents must also be aware of the policies and regulations of the business. For example, let’s say you offer a cloud-based software solution, and one of your customers requests a new feature. Multitasking ability . Cognitive Skills . Critical thinking. Attention to detail .