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5 Signs Your Remote Call Center Agents Need More Training

The Training by Nelle Blog | Corporate Training and Consulting

Factors such as little supervisor support, pay/benefits, poor job fit, and the most overlooked reason - lack of TRAINING. If you’ve been wondering why your agents have been struggling as of late, pay attention to these sure-fire signs that signal you need to invest more time and dollars into your remote call center training.

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How to make compliance training effective & human-centric

eloomi

How to make compliance training effective & human-centric. Cybersecurity breaches, data privacy neglect, discrimination, and violation of regulations – there are lots of incidents that can happen due to employee misconduct. Effective and human-centric compliance training helps you mitigate risk and improve business outcomes.

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New Employee Onboarding: 6-Step Process for 2021

learnWorlds

6 Step #5: Offering the Right Training. 9 Frequently Asked Questions (FAQs). They are also the ones that help them become familiar with the company culture, introduce them to the team and make sure they are trained enough, so as to be able to perform well in their new job. 2 Step #1: Making a Good First Impression.