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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

Self-service help is a great solution to use in unison with the help desk but it’s only as good as the functionality of it and resources available. Offer hands-on training sessions : And by this, we don’t mean actual hands-on the real software training. With training, nothing is important if everything is important.

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Top 70 eLearning Articles - Hot Topics: iPad Adobe Captivate - July 2010

eLearning Learning Posts

How to Convert PowerPoint Presentations With Embedded Audio and Synchronized Animation by Jeff Batt - Learning Solutions Magazine , July 21, 2010 While Unison is a good tool for creating interactive activities, you can also use it to upload and convert PowerPoint presentations, including animation, audio, and synchronization timing settings.