How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees
IT Training Department Blog
SEPTEMBER 11, 2023
Self-service help is a great solution to use in unison with the help desk but it’s only as good as the functionality of it and resources available. Offer hands-on training sessions : And by this, we don’t mean actual hands-on the real software training. With training, nothing is important if everything is important.
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