Communities of Practice Environment Knowledge Management Social Network Analysis 
Jay Cross
MARCH 29, 2015
Any system that claims to “manage informal learning” is a learning management system, since once you start to “manage informal learning” it becomes “formal learning” as in a LMS the learning of the learners is still under the control of the organization.
Jay Cross
JULY 6, 2009
Why HR, Comms and IT should be really excited about the social web … - The Obvious? Ofsted survey – Virtual learning environments: an evaluation of their development in a sample of educational settings - Fortnightly Mailing , January 13, 2009. What’s Next After Knowledge Management? March 23, 2009.
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