Communities of Practice Forum Knowledge Work Mentoring 
Jay Cross
MARCH 19, 2012
Xerox Learning, DDI, Forum Corporation, and hundreds of other “instructional systems companies” sprung up. Furthermore, given the increasingly reciprocal nature of knowledge work, they will have to know how to teach. Concepts at work in pull learning include: Learning on demand, immediate reinforcement. ASTD is born.
Jay Cross
MARCH 14, 2010
Creating useful, peer-rated FAQs and knowledge bases. Supplementing self-directed learning with mentors and experts. Supporting participation in professional communities of practice. . Supporting participation in professional communities of practice. Encouraging cross-functional gatherings.
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