CLO Magazine

JANUARY 29, 2014

Key performance indicators for social and informal learning identify knowledge hubs and lead to better results. Just as social learning and technology have modernized the way learning occurs in companies today, they also have made a mark on the key performance indicators learning leaders should capture and measure.

Informal Learning 64

Informal Learning Social Informal Brandon Hall 64

Tony Karrer

NOVEMBER 20, 2006

Not many firms recognize or care about sub-optimal performance in this area - the results you see, are diffuse, obtuse and difficult to fit into classic ROI models. Providing environments, tools and processes that encourage informal learning, knowledge sharing of effective practices and stimulate innovation.

Knowledge Management 100

Knowledge Management Issue Knowledge Wiki 100

CLO Magazine

OCTOBER 23, 2012

Former Thomson Reuters CLO Charles Jennings highlights the 70:20:10 framework for thinking about organizational learning: 10 percent of what we need to know to do our jobs comes from courses, 20 percent from mentoring or coaching, and 70 percent is learned on the job through independent initiative.

Performance Support 72

Performance Support Performance Mentoring Suite 72

Jay Cross

FEBRUARY 20, 2009

You have to support electronic offerings with mentors, guides, help desks, FAQs, reinforcement, and organizational support. Concepts at work in pull learning include: Learning on demand, immediate reinforcement. Learning while working, not separate from working. Peer learning, communities of practice, collaboration.

Compliance Training 38

Compliance Training Corporate eLearning eLearning Simulations 38

eLearning Learning Posts

DECEMBER 7, 2009

Top 100 Tools for Learning: The Final List , Jane’s E-Learning Pick of the Day , November 16, 2009. Learning for the 21st Century - Informal Learning , December 17, 2008. How to Use This Free Screencasting Tool for E-Learning - Rapid eLearning Blog , August 25, 2009. Informal learning - what is it?

Blended Learning 73

Blended Learning Social Networks Compliance Training Google Wave 73

Jay Cross

FEBRUARY 20, 2009

You have to support electronic offerings with mentors, guides, help desks, FAQs, reinforcement, and organizational support. Concepts at work in pull learning include: Learning on demand, immediate reinforcement. Learning while working, not separate from working. Peer learning, communities of practice, collaboration.

Compliance Training 37

Compliance Training Corporate eLearning eLearning Simulations 37

Jay Cross

MARCH 14, 2010

Here are some things one might add to any training director’s job description: • Supporting the informal learning process. Supplementing self-directed learning with mentors and experts. Helping workers learn how to improve their learning skills. Explicitly teaching workers how to learn.

Business 52

Business Metrics Director Knowledge Worker 52