Evaluating Training – Capturing the Benefits Aspect of ROI

Obsidian Learning

Cost reduction has become a priority, so measuring the effectiveness of human resources investments is an important and timely topic. Return on investment (ROI) is a quantification of the relation between the benefits of a program and its costs [benefit-cost ratio (BCR)]. When BCR is greater than one, the benefits outweigh the costs and the program is considered a success. The formula to calculate ROI in this way is: ROI (%) = Benefit – Cost x 100 Cost.

How do we measure value creation from training?

Learning Wire

Evaluating training ROI involves more than simply calculating a financial ratio. Even though certain things are hard to measure reliably, Phillips (2015) suggests a way of getting round this when evaluating the impacts of a training course. When dealing with an intangible, the idea is not to seek to evaluate it at any cost, but instead to look for the impact it has on things that are measurable. Phillips J, Pulliam Phillips P.


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Evaluating Training Effectiveness and ROI


The creation of courses and their consequent employment in the education process is, in most cases, quite costly. When training the company employees, it is important to consider that the acquisition of new knowledge and skills will distract the employees from their duties and cost the company time. In this article, I would like to focus on the fifth level, which was suggested for addition by Jack Phillips.

ROI 100

Weighing the Options: Different Schools of Thought

CLO Magazine

Jack Phillips, chairman of ROI Institute Inc., Phillips, who started the ROI Institute in 1993 and has written a number of books on the subject, adds a fifth level, return on investment, to the taxonomy. But “it’s possible to have the impact be positive but the project be negative, because it costs too much,” he said. To measure level 4, or impact, Phillips said learning leaders take the predetermined outcome measure.

Is this thing on? Tips for measuring course effectiveness and return on investment

Obsidian Learning

Two of these goals are to reduce support costs and to increase employee effectiveness and customer satisfaction. To determine the financial benefit of your course, you need to identify both hard data elements and soft data elements (Phillips, 1996): Hard data elements are benefits to which monetary amounts may be assigned. In addition, you need to identify cost items , which are investments made to develop, produce, and deliver the course) were identified. Cost Items.