Culture Instant Messaging Social Software Virtual World 
Jay Cross
MARCH 26, 2010
The focus of our culture seems to swing from technology to people and back. In yesterday’s presentation for Collaborative Learning 04, we asked “In business culture, where’s the pendulum this year?&#. Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated.
Jay Cross
DECEMBER 7, 2009
The world moved at a slower pace. The use of instant messaging migrated from high school to corporate life. Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. The social learning revolution has only just begun.
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