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The key to understanding what’s going on

Jay Cross

The focus of our culture seems to swing from technology to people and back. In yesterday’s presentation for Collaborative Learning 04, we asked “In business culture, where’s the pendulum this year?&#. Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated.

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Come Together

Jay Cross

The use of instant messaging migrated from high school to corporate life. Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. A quarter of the CLOs admitted that their corporate cultures do not value or encourage collaboration and teamwork.