Jay Cross

JULY 4, 2009

Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. All of our energies will go into peer-to-peer, self-service learning. Customer Learning. It’s time to invite customers to join the party.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Tony Karrer

APRIL 1, 2009

While he's talking primarily about feeds of updates, e.g., facebook, twitter, friendfeed, etc., At the end of the day, value is maximized through more efficient custom filtering services that the users can participate in creating.

News 100

News Friendfeed Picture Social Networks 100

Jay Cross's Informal Learning

JANUARY 16, 2009

To keep from drowning in the gusher of discoveries, news, and insight on the net, astute foragers use services to filter the noise and present headlines worthy of further investigation. I follow people on blogs, Twitter and Friendfeed. This sort of lightweight, custom-tailored information gatherer has a future. Return ).

Informal Learning 42

Informal Learning Informal Friendfeed Site 42