PDG

APRIL 15, 2024

Essentially, they know what to do because you’ve trained them. The question is, are they doing it? This is the knowing/doing gap. The knowing/doing gap refers to the disconnect between what we know we should do and what we actually do in practice.

Sales 52

Sales Assessment Performance Metrics 52

PDG

SEPTEMBER 26, 2023

The Knowing/Doing Gap: Tackle the Challenge Like a Boss Before we dive into the nitty-gritty of the Performance Matrix, let’s first talk about a universal challenge known as the Knowing/Doing Gap. As a sales leader, it’s your job to bridge that gap for your team.

Performance Support 52

Performance Support Case Study Performance Attitudes 52

PDG

NOVEMBER 7, 2023

– Harvard Business Review Where Do the Execution Wheels Fall Off? Studies show that 90% of organizations fail to execute their strategies. Identifying Knowledge Gaps Work with your team to identify any knowing/doing gaps hindering execution in the upcoming year.

Sales 59

Sales Strategy Metrics Behavior 59

eLearning Learning Posts

JULY 21, 2009

Ethnographic Study on Kids and New Media - MinuteBio , July 11, 2009. Closing the Knowing-Doing Gap in Leadership , July 12, 2009. LMS Customer Support Expectations , July 17, 2009. Closing the Knowing-Doing Gap in Leadership , July 12, 2009. LMS Customer Support Expectations , July 17, 2009.

Performance Support 40

Performance Support Support Performance eLearning Strategy 40

Limestone Learning

JUNE 28, 2019

Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio. Some case studies of the SDGs in practice.

Free 60

Free Authoring Tools Adobe Captivate Blended Learning 60

Limestone Learning

AUGUST 31, 2018

In this respect, there is often a “knowing-doing” gap to be filled. This webcast will explore how simulations can be used as an effective tool to bridge this gap and the benefits they can bring to learning and development within organizations. If we’re so well-trained and informed, why aren’t we more effective?”

Free 52

Free Webcast Brandon Hall Compliance Training 52