CLO Magazine

OCTOBER 31, 2018

It’s been an interesting path that’s brought Braden to her current role as global vice president and chief learning officer for Telus International, a worldwide provider of customer-service outsourcing and IT services. Talent itself is one of the most coveted resources in the emerging digital age. Michelle Braden.

Global 85

Global Learning Customer Service Teams 85

CLO Magazine

MARCH 20, 2014

Gamification is a tool in learning professionals’ tool kit with advantages and disadvantages in different situations and environments. Simply, gamification is an emergent approach to instruction. It facilitates learning and encourages motivation using game elements, mechanics and game-based thinking.

Gamification 73

Gamification Authoring Tools Diversity Training Games 73

CLO Magazine

MARCH 20, 2014

Gamification is a tool in learning professionals’ tool kit with advantages and disadvantages in different situations and environments. Simply, gamification is an emergent approach to instruction. It facilitates learning and encourages motivation using game elements, mechanics and game-based thinking.

Gamification 36

Gamification Authoring Tools Diversity Training Games 36