Remove Customer Service Remove News Remove Reputation Management Remove Services
article thumbnail

7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

Handling customer complaints can be a drag. But there’s good news. More than half of the time, those customers will do business with you again if you work with them to solve the problem. In fact, if you respond quickly to clear up the issue, nearly all customers will come back to you.

Custom 65
article thumbnail

7 Warning Signs Your Business Needs A Learning System

KnowledgeAnywhere

In addition to hindering productivity, a revolving door of employees can damage your company’s reputation. The good news is that there are some simple steps you can take to help retain millennials. Jonas Sickler, Marketing Director at Reputation Management. Sales for your newest products and services are sluggish.