Online Reputation Management: 9 Techniques for the Prosperity of Your Brand

Your Training Edge

Online reputation management is as much about promoting good news as it about burying the bad news and negative reviews that every business will come across at one point. The only way you can actively promote positives is by taking a proactive approach to reputation management.

Reputation in Social Learning Technologies

CLO Magazine

Reputation in social learning technologies is what people use as an indicator of trust, value and usefulness. The Oxford Dictionary defines reputation as the opinions or views that are generally held of someone or something with respect to character or other qualities. Reputation systems give people information about others’ past performance. Exposing reputation: Helps individuals decide who to trust.

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Building Reputation as a First-Time Manager


David Baumann suggests you must work to build your reputation and credibility as a manager far before considering leading a team. The post Building Reputation as a First-Time Manager appeared first on Everwise.

Study: Online Reputation Linked to Worker Behavior

CLO Magazine

Employees who are highly satisfied with their employer's online reputation are nearly four times as likely to be pleased with their job as workers who are not satisfied with their employer's online reputation. One of the greatest disconnects unveiled in the study centers around the role of social media in the workplace, the importance of a company's online reputation and the clarity of its mission.

Legendary Presentations: eLearning, Sales Collateral, and Defeating Death-by-PowerPoint

Speaker: Richard Goring, Director, BrightCarbon

Presentations have a well-earned reputation for being terrible snooze-fests full of boring bullets and Death by PowerPoint. eLearning has the potential to fall into the same trap, as L&D professionals are tasked with creating content to hit tight deadlines and with limited budgets.

5 Reasons Why eLearning Has A Bad Reputation And How To Overcome It


However, if you know why eLearning has gotten a bad reputation over the years, you have the power to overcome the stereotypes and create an unforgettable eLearning experience. Unfortunately, eLearning has a bad reputation in some circles, especially in the corporate training sector.

Americans Would Rather Be Unemployed Than Work for Companies with Bad Reputations

CLO Magazine

workers would not take a job with a company that had a poor reputation even if they were unemployed, a new survey shows. 3 Corporate Responsibility Magazine, in conjunction with Allegis Group Services, announced on Thursday the findings of the publication''s annual corporate reputation survey, which found that 69 percent of Americans would not take a job with a company that had a bad reputation — even if they were unemployed. Nearly 70 percent of U.S.

7 Steps for Effectively Handling Customer Complaints


This is your chance to rebuild your reputation in the customer’s eyes. Handling customer complaints can be a drag. But there’s good news. More than half of the time, those customers will do business with you again if you work with them to solve the problem.

Managing Your Online Reputation

eLearning Weekly

I’ve seen several articles over the past few months about online reputations, and why it is important for you to always be aware of how you are represented on the web. You Can Run, But You Can’t Hide: Tools and Resources for Managing Your Online Reputation. I see two main reasons: First, it’s important for you to build-up and monitor your own online reputation, from a professional development standpoint.

WebTools For Learners » Daniel J. Solove’s “The Future of Reputation”

Web Tools for Learners

View from the Learning Team: ROI and the Triple Bottom Line of Learning

Speaker: Andrea Mikulenas, Instructional Design Team Lead, Inno-Versity, and Miriam Taylor, Chief Learning Strategist, Inno-Versity

As a learning leader, you are regularly faced with a dilemma: prioritize the needs of the learners, or succumb to the budgetary demands and deadlines of the C-suite? This proverbial tug-of-war is a constant in learning development - but it doesn't have to be. Join Miriam Taylor and Andrea Mikulenas of Inno-Versity as they dive into the second layer of the Triple Bottom Line of eLearning – the Learning Leaders!

Branding of Learning or is reputation enough ? Learning Cafe May Theme & Webinar

Learning Cafe

Or should we be old school and build a reputation through meeting needs of our customers and learners. Being exposed to branding and marketing is now part of life*. In larger companies internal brands (departments, initiatives etc) have been used to create visibility and engage employees with the hope of resulting into action or change. Will the learning function benefit from having its own brand ?

"Oh My Gosh" - The Future of Reputation

Vignettes Learning

I scanned the book " The Future of Reputation." What hit me is this: Someone's reputation in the Internet could be an asset that can be destroyed very quickly. This tells me that good reputation as an asset in the Internet must be vigorously monitored. It is interesting to read, although it addressed more solutions for protection of privacy in legal and government policies.

Reputation - Its More Important Than Ever But What Exactly Is it?

Mark Oehlert

The whole idea is reputation-based currency. Do you know what whuffie is? Do you have any? Can you spare some? Did you know that it came from a book and that there is a whole book about it ?

Experiencing E-Learning » Daily Bookmarks 11/04/2009

Experiencing eLearning

Developing a Results Driven Curriculum

We’re proud of our reputation for being flexible and innovative, and of our award-winning work with clients across the world. Developing a. Results-Driven. Curriculum. 3C O N T E N T S Contents Introduction PA G E 4 Five Steps to a. Results-Driven. Curriculum. PA G E 5 1 Create a project.

The fame monster

Learning with e's

Do we really need measures of online reputation? Klout, Peerindex and other social reputation measuring sites are constantly bombarding web users with statistics about their 'true reach', 'amplification' and 'influence'. Is reputation to you?

LMS Security Matters


Thousands of websites are hacked and blacklisted every day, losing their data, reputation and search ranking. In addition to the reputation damage, hacking causes financial harm, emotional distress and clients’ confidence loss. Data security is one of the most important issues nowadays.

eLearning Cyclops: Heading to #DevLearn

eLearning Cyclops

This is my first visit to the conference, but I have known of its reputation as a fantastic conference and enviously followed last years back channel on Twitter. eLearning Cyclops. My insights on elearning and mlearning. Pages. Free eLearning. Cloud Apps. About Me. Privacy Policy. Sunday, October 30, 2011. Heading to #DevLearn. I am very excited to be heading out to the DevLearn Conference and Expo this week.

August 27, 2014 - LMS Security Matters


Thousands of websites are hacked and blacklisted every day, losing their data, reputation and search ranking. In addition to the reputation damage, hacking causes financial harm, emotional distress and clients’ confidence loss. LMS Security Matters. Data security is one of the most important issues nowadays. That is why so much attention is paid to the system security and reliability. eLearning

WebTools For Learners » WebTools For Teachers 04/14/2008

Web Tools for Learners

6 Tips To Use Business Simulation For Developing Leadership Skills In Online Training

eLearning Industry

This is crucial for team leaders who need to build experience without compromising your company's reputation. Simulations immerse employees in the trials and tribulation of their job duties.

How to exceed customer expectations and improve satisfaction in retail


It is imperative for retail stores to offer a high-quality consumer experience – loyal customers are what sustains a business by increasing sales and creating a positive brand reputation. The customer experience is a customer’s perception of how a company treats them.

Top three takeaways from Fosway webinar on harnessing learning for the frontline


But when it comes to frontline employees who touch your customers – who drive your growth, revenue, reputation, efficiency, performance … Continued. We live in a world where nearly every company calls itself a tech company.

How eLearning Professionals Can Use Guest Posting To Build Authority Online

eLearning Industry

Establishing an unshakeable online reputation is priceless. And guest posting can help you establish a name for your eLearning business. But how do you become an authority and industry thought leader? This post was first published on eLearning Industry.

How To Create A Positive Culture In Your Organization?

eLearning Industry

Your company's culture reflects its values and reputation to your customers. While your company is busy earning profits on one side, it is important that you look after your employees to create a positive work culture in your organization.

Anti-Bribery Sorted: New Mobile Game Helps Corporates Combat Corruption

eLearning Industry

Based on the UK and international regulations, the learning game helps organisations combat corruption and protect corporate reputation. Learning provider of the year, Sponge launches training to ensure employee compliance with anti-bribery legislation.

Daily Bookmarks 05/01/2008

Experiencing eLearning

Collection of posts and ideas about etiquette and expected behavior in the edublogosphere, including dealing with inappropriate comments, online reputation, and healthy debate. tags: blog , community , education , citations , reputation. Drape’s Takes: edubloggeretiquette. The Learning Circuits Blog: Big Questions. Master list for all of the Learning Circuits Big Questions, going back to October 2006. tags: e-learning , blog , instructionaldesign

5 Mobile Learning Management System Implementation Mistakes That Cause A Costly Catastrophe

eLearning Industry

In the corporate world, mistakes in product/ service launches can be embarrassing and expensive, both in cash and reputation. How can you avoid preventable errors as you implement your mobile LMS? This post was first published on eLearning Industry.

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Using incentives to engage and motivate retail teams


In regard to retail, knowledgeable and passionate employees make a world of difference – they can use their product and service knowledge to create an exceptional customer experience, leading to a strong consumer base and brand reputation.

What Makes Learning Games So Great?

InSync Training

Folks, training has a reputation problem. When we think of corporate learning, rarely do “fun and games” come to mind.

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Internet Time Blog » Time to blow the whistle

Jay Cross

When Companies Should Invest In Custom eLearning

eLearning Industry

Whether or not to convert to custom eLearning can be a big decision, especially if leadership is partial to ILT and your reputation hinges on the outcome.

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Tips for Selecting the Right Learning Management System

Lambda Solutions

Most buyers balance price, reputation, and features. There are hundreds of learning management systems in the market today. With so many choices, how do you select the right LMS for you?

Increasing Scope Of Enterprise Learning Management System For Modern Learners


Reputation. It helps improving reputation with target audiences which include customers as well as suppliers. With digitization, the use of online Learning Management Systems at workplace is trending.

Endorsements, rigor, & scrutability

Clark Quinn

So here’s an gentrified version of my first thoughts on my principles for endorsements: First, my reputation is based on rigor in thought, and integrity in action. I have a reputation to maintain, and that means I won’t endorse ‘average’. I was recently asked to endorse two totally separate things. And it made me reflect on just what my principles for such an action might be.