How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees
IT Training Department Blog
SEPTEMBER 11, 2023
Then there’s the fact the customer service and help desk typically have some of the highest turnover rates in any organization. Complex or unique issues : Self-service options may not be equipped to handle complex or unique issues that employees may encounter, leading them to seek assistance through help desk calls.
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