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How to evaluate social and informal learning

Jay Cross

We already know many ways to make networks more effective. For example, take one aspect of a purposeful enterprise network, profiling. You can’t isolate the effect profiles had on learning because the learning is intertwined with the business. Network analysis. You learn the job by doing the job.

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Make Your Social Network A Learning Tool

CLO Magazine

By understanding how informal networks communicate and collaborate, social network analysis can facilitate more effective learning program design and promote more innovative collaboration. Behind every official organization chart is a web of informal networks composed of individual relationships.

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LearnTrends: Backchannel

Jay Cross

Robin Haines: The criticality of learning across the extended enterprise has been an issue for many years. Moderator (Clark Quinn): @Tammy, I haven't seen that HPT-types have put social into their models, is it in CPLP? Sandy E: @jeanne - true, but it doesn become an issue when the IDs are inflexible. KM, TM, etc.