Effectiveness KM Performance Social Software 
Jay Cross
NOVEMBER 15, 2009
T wo years ago, DevLearn and KM World took place simultaneously in downtown San Jose. KM World 2009 is next week. I’ll be in Hope, Arkansas; Washington, DC; and Barcelona during KM World this year, so I’ll miss the show. Corporate learning and KM are both about getting the job done.
ID Reflections
JULY 20, 2011
A lurker might very well be giving back by performing better at their jobs, by sharing insights with others in the context of their daily work by using the learning gleaned from lurking. I think what makes lurking seem dubious in an online environment is that we can't technically "reveal" our engagement.
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