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7 Steps for Effectively Handling Customer Complaints

KnowledgeCity

7 Steps for Effectively Handling Customer Complaints. While you’re at it, try out some of these effective listening tips from Forbes : Don’t interrupt: You might be tempted to pipe in while the customer is providing his or her side of the story. This is your chance to rebuild your reputation in the customer’s eyes.

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Free learning & development webinars for February 2022

Limestone Learning

First the pipes are freezing, then that tree in your back yard is threatening to topple, and then back to our usual rain. An effective implementation of gamification can help your organization achieve its goals of better engagement and a healthy work environment. What a winter we’ve been having! Tuesday, February 1, 2022, 9 a.m.–10

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The New Corporate Learning Ecosystem: Coexistence at Work

Talented Learning

Sounds like a pipe dream, right? Typically, groups tied closely to profit centers are considered essential to serve efficiently and effectively. As a result, training programs suffered (along with the reputation of LMS providers). What to include in an effective augmentation plan. Not long ago, it was. So, what changed?