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How to Efficiently Reduce Company Help Desk Calls With Training To Streamline Operations and Reduce The Number Of Employees

IT Training Department Blog

In this post, we’ll explore training employees in the beginning as a strategy for reducing calls and chats rather than relying on when they have a problem. Streamlined communication channels for more effective problem-solving. Opportunity to allocate resources to other areas of the company. How cool is that?

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Top 70 eLearning Articles - Hot Topics: iPad Adobe Captivate - July 2010

eLearning Learning Posts

Formal Learning All the Way…Baby - Kapp Notes , July 8, 2010 There has been a lot of talk about formal vs. informal learning in the educational blogosphere and when it comes right down to it, formal learning is the most effective. The lightbox effect is a Javascript feature adopted from Dynamic Drive. our learning strategies.