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Announcing 8 degrees, 3 Professional Certificates, and a growing catalog of generative AI content to help learners build skills of the futureĀ 

Coursera

Jain Institute of Management and Research (SPJIMR) , and industry experts including Akamai Technologies , American Psychology Association , Cisco , Epic Games , Fractal Analytics Inc , Keller Williams , MedCerts , Moderna , Novartis , Unilever , and Zoho will help us deliver world-class programs to learners everywhere.

Learner 52
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Keeping Up - April's Big Question

eLearning Cyclops

It is tough to stay on top of all the emerging tools. For me it is a blog community and following many experts on Twitter. You can never keep up with it all, but access to many experts who are also finding and sharing the lastest tech tools make it much less daunting.

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13 Call Center Conferences That Will Captivate You in 2019ā€“2020

Continu

Youā€™ll also get expert perspectives from companies like Zoho, Freshdesk, and SAP. CX Strategy and Emerging Trends. Alexandre Guay, Manager, Digital Customer Service, National Bank of Canada. Robert Weideman, EVP & General Manager, Nuance Communications. Contact Center & Customer Service Summit. Workforce Management.