13 Call Center Conferences That Will Captivate You in 2019–2020
MARCH 1, 2019
You’ll also get expert perspectives from companies like Zoho, Freshdesk, and SAP. CX Strategy and Emerging Trends. Lots of time for executive roundtables and networking event helps you make valuable contacts in a small field. The role of the call center is changing. Omnichannel support, AI, end-to-end customer experience, and other trends are changing the customer support and outbound sales landscape every day.