Enterprise 2.0 Informal Learning Knowledge Work Pattern 
Tony Karrer
MARCH 16, 2009
But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Management will be the primary owner.
Jay Cross
JUNE 28, 2011
In this 2011 edition, we added a more lucid description of workscapes, streamlined the social learning chapter, updated the cheat sheets, and included a glossary. Working smarter is the key to sustainability and continuous improvement. Knowledge work and learning to work smarter are becoming indistinguishable.
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