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How to evaluate social and informal learning

Jay Cross

Increasingly, learning is migrating from events (think “workshop&# ) to processes (think “social learning&# ). I’ve been lobbying hard for injecting learning into an enterprise ecology, something I call a “ workscape.&# We already know many ways to make networks more effective. Network analysis.

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Data & Analytics In L&D with Trish Uhl

looop

Then we can make the investment and we can actually bring that into our organisation and scale it across the enterprise or to whatever population that that serves. It’s about being able to make those small bets over time until we find out that something is working and then be able to scale it. That’s where the work gets done.

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Data & Analytics In L&D with Trish Uhl

looop

Then we can make the investment and we can actually bring that into our organisation and scale it across the enterprise or to whatever population that that serves. It’s about being able to make those small bets over time until we find out that something is working and then be able to scale it. That’s where the work gets done.

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eLearning Learning - Best of June 2009

eLearning Learning Posts

World Part 2 - Social Enterprise Blog , June 6, 2009. Social Learning and Communities of Practice , June 4, 2009. Social Network Analysis: An introduction , June 12, 2009. Social Learning Resources , June 6, 2009. Supporting Formal and Informal Social Learning , June 18, 2009. Twitter (153).

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How to support informal learning

Jay Cross's Informal Learning

Morris: In Return on Learning , Donald Vanthournout and his associates on Accenture’s Capability Development team claim that their firm achieved an ROI of 353% on its commitment to enterprise learning. Also, what is the most accurate and reliable to measure the ROI of enterprise learning? Cross: Is 353% ROI plausible?