Jay Cross

JULY 4, 2009

Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. Building a learning ecology is a different exercise than building a training program. Informal Learning. Agile Instructional Design.

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

Learnnovators

FEBRUARY 16, 2014

His career includes roles as head of the UK National Centre for Networked Learning, as a professor at Southampton Business School, in senior business roles for global companies, and as an evaluator for the European Commission’s learning, performance and eCommerce research initiatives. Could you elaborate on this for our readers?

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

His career includes roles as head of the UK National Centre for Networked Learning, as a professor at Southampton Business School, in senior business roles for global companies, and as an evaluator for the European Commission’s learning, performance and eCommerce research initiatives. Could you elaborate on this for our readers?

Blended Learning 100

Blended Learning Performance Support Compliance Training Social Learning 100

Jay Cross

MARCH 14, 2010

An executive, a manager, a training director, and a worker each have different but valid ways of evaluating the effectiveness of learning. Here are some things one might add to any training director’s job description: • Supporting the informal learning process. Creating useful, peer-rated FAQs and knowledge bases.

Business 52

Business Metrics Director Knowledge Worker 52