Clark Quinn

AUGUST 26, 2008

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. I would say that they come closer to knowledge management than performance support.

Performance Support 129

Performance Support Support Performance Wiki 129

Clive on Learning

MARCH 24, 2011

Backing this up is a knowledge management strategy based on the simple requirement to “ask, learn, share.” As well as the wiki, collaboration is facilitated by the Shell International Global Networks, which allows employees to easily locate expertise and discuss issues using forums.

Wiki 71

Wiki Blended Learning Diversity Training Compliance Training 71

Jay Cross's Informal Learning

JANUARY 10, 2009

Content analysis tools will make it easier to identify relevant experience and expertise. Knowledge is power. But sharing knowledge with one another is the key to leveraging intellectual capital. Training” extends outside the firewall. Frustrated by firewalls, many employees shifted training activities to their homes.

Authoring Tools 57

Authoring Tools Network Corporate eLearning Compliance Training 57