Litmos

MARCH 16, 2021

Despite the fact that 2020 was not an easy year, a survey from CNBC showed that remote workers were happier than those who didn’t have a remote option, showing a Workforce Happiness Index score of 75 out of a possible 100, higher than the 71 scored by those who didn’t stay home. Coaching is key.

Brandon Hall 105

Brandon Hall SAP Remote Learning ILT 105

Academy of Mine

NOVEMBER 25, 2020

That’s according to Gartner VP Tiffani Bova , a titan of business analysis. It’s not just business data leaders like Gartner that agree on that fact, either: according to the trends as tracked by HubSpot , 94% of marketers agree that revenue is significantly higher when a business invests in customer service.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Academy of Mine

NOVEMBER 25, 2020

That’s according to Gartner VP Tiffani Bova , a titan of business analysis. It’s not just business data leaders like Gartner that agree on that fact, either: according to the trends as tracked by HubSpot , 94% of marketers agree that revenue is significantly higher when a business invests in customer service.

Customer Service 52

Customer Service Services Blended Learning Custom 52