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What is customer training? Benefits and how to successfully create it

Matrix

As the name indicates, customer training is learning designed specifically for the people using your company’s products or services. The point is to make the customer journey smoother, ensure client loyalty, and maximize your products’ impact on the customers’ life or in their organizations. What is customer training?

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Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

Interestingly, it's Xyleme - an LCMS vendor that is sponsoring the site. Prediction #4 => Text-to-Speech Growth Accelerates Watson (the IBM machine that beat humans on Jeopardy) shows us how intelligent machines can help answer certain kinds of questions. Closely related will be outsourced, especially off-shore content creation.

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Enterprise Mobile Learning 2011 - Year in Review

mLearning Trends

2011 proved to be another year more focused on the pilot project rather than the production deployment for enterprise mobile learning solutions. On the Target – But Barely. Bullseye #2! Bullseye #3.