Jay Cross

JULY 4, 2009

Any remaining training staff will become mentors, coaches and facilitators who work on improving core business processes, strengthening relationships with customers and cutting costs. Informal Learning. Not Your Father’s ROI (with Jon Husband). Become a Chief Meta-Learning Officer (with Clark Quinn).

Social Networks 36

Social Networks Friendfeed Social Network Wiki 36

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. New skills for learning professionals - Informal Learning , July 1, 2009 Jay Cross response to this month’s big question “In a Learning 2.0 Million!

Social Media 40

Social Media Media Social Skills 40

Jay Cross

MARCH 14, 2010

Here are some things one might add to any training director’s job description: • Supporting the informal learning process. Creating useful, peer-rated FAQs and knowledge bases. Supplementing self-directed learning with mentors and experts. Helping workers learn how to improve their learning skills.

Business 52

Business Metrics Director Knowledge Worker 52