article thumbnail

Customer Complaints, How to Avoid the Traps

eLearning 24-7

.&# SCORM – Assuming they do not support SCORM 2004 3rd edition, thus all SCORM levels below it, you will find salespeople who have no idea on a) what it is, b) just say yes they do – even if their product does not. Most can do it, in 48 hours depending again on the end users, and data fields. Here is why.

article thumbnail

The Year in Learning—89 Hand-Picked L&D-Related Articles from 2017

The Learning Dispatch

Michael Litt at Fast Company has thoughts on what VR might offer work in general. One note to make—they chose to focus on ecoterrorism precisely because it currently isn’t a hot topic. Are you providing all learners with the ability to identify with the personas used in your learning? Why experiential learning?