Instant Messaging Knowledge Worker Social Networks Trust 
Jane Hart
FEBRUARY 2, 2013
It’s partly a creature of collaborative technologies, such as email, instant messages, Web-based conferencing, internal social networks and so on. “When Taylor started working, nine out of ten people were manual workers. Today, nine out of ten people are knowledge workers.
CLO Magazine
AUGUST 21, 2019
It’s like, “I can’t send this person an instant message because I don’t know if they’re open to that or not open to that.” ” I would actually contend that you can get skill transfer from your knowledge worker that you bring in, your freelancer to your team. Justin: Exactly.
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