Knowledge Management Lotus Personalization ROI 
Tony Karrer
MARCH 3, 2008
I discussed the fact that there was a common Adoption Pattern that went from personal adoption to work groups to organization. – Personal => – Work group => – Organization I also discussed that often these things evolve into solutions. I've not really seen good examples of business cases (future ROI) for using these tools.
Jay Cross
JUNE 28, 2011
A workscape is a platform where knowledge workers collaborate, solve problems, converse, share ideas, brainstorm, learn, relate to others, talk, explain, communicate, conceptualize, tell stories, help one another, teach, serve customers, keep up to date, meet one another, forge partnerships, build communities, and distribute information.
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