article thumbnail

What is customer training? Benefits and how to successfully create it

Matrix

However, these solutions are not always great since state-of-the-art AI is rather costly, and off-shore call centers may come with m ore disadvantages than perks. Create a portal just for customers. This is why, in addition to support, a quality customer training program is preferable. Customer training best-practice examples.

article thumbnail

Enhancing Employee Engagement with Content Delivery Platform

Kitaboo

Content delivery platforms like Kitaboo support multiple types of content, such as e-books, courses, videos, presentations, tests, social content, assessments, practice portals, web guidance, etc. This indicates that they expect advanced learning paths for enhanced personal growth and easy access to useful information.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Employee Training Management Software that You Must Consider

Kitaboo

Training your employees is not just about ticking something off your to-do list. When you are putting your employees inside training rooms, you are basically pulling them off the production floor. All users can access the portal with ease and convenience. It’s about making them feel valued.

article thumbnail

A Conversation with Stephanie Nadda

Kapp Notes

Over the years, I have used Exult as a preferred vendor to build custom learning solutions and to build proof of concepts (mobile, learning portal). I will also get a deeper understanding into how an offshore company based in Pune, India really works. I know their capabilities.

article thumbnail

Top 10 eLearning Predictions 2011 #LCBQ

Tony Karrer

iPad Cornerstone OnDemand Plateau Saba Augmented Reality Cloud Computing Analytics Mobile Learning GeoLearning Performance Support Outsource Low Cost iPhone Learning Theory Creative Commons Facebook Portal Learn.com Leadership eLearning Strategy Knowledge Management Voiceover Obviously, the Cornerstone OnDemand is because of the IPO.

article thumbnail

LearnUpon – The best LMS in Australia

LearnUpon

LearnUpon had just set off on their journey to be the best Learning Management System (LMS) in Australia when I first spoke with the CEO, Brendan Noud. Multi-portals/Multi-Tenant. Multi-portals/Multi-Tenant. Multi-portals/Multi-Tenant. I’m sorry…you’re doing what?”. Financial, Technology, Insurance. Assignments.

article thumbnail

eLearning Conferences

Tony Karrer

link] Off-Campus Library Services Conference, 14 th annual, will be held in 2010. link] conferences/ June 2-5, 2009 Portal 2009 Conference: Uses, Users, Usability. link] September 16-18, 2009 International Conference on Custom eLearning and IT Offshoring , Jabalpur, Madhya Pradesh, India. Dates and location to be determined.