7 Steps for Effectively Handling Customer Complaints
KnowledgeCity
JANUARY 16, 2019
Sum up: Confirm with the customer that you have all the facts of the story straight before you try to implement a solution. A courteous and respectful attitude will help regain the customer’s trust, and hopefully business. Deliver a Solution. This is your chance to rebuild your reputation in the customer’s eyes.
Let's personalize your content