Ontuitive
SEPTEMBER 25, 2012
High CRM implementation failure rates are well-known. Analysts such as Gartner, AMR, and Forrester Research have been studying the problem for more than a decade and each has issued alarming failure statistics at various times.
Ontuitive
SEPTEMBER 28, 2012
At age 15, Tommy Fullmer, my brother’s friend, borrowed one of our 22 caliber guns to go jack rabbit hunting. He never returned the gun. When we asked him about it many months later his response was, “It’s here at home. Come and get it whenever you want.” That seems to be the mode of operation for a lot of companies right now when it comes to performance support.
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