Customer Complaints, How to Avoid the Traps
eLearning 24-7
JANUARY 5, 2011
SCORM – Assuming they do not support SCORM 2004 3rd edition, thus all SCORM levels below it, you will find salespeople who have no idea on a) what it is, b) just say yes they do – even if their product does not. Example: Skillsoft sells content – business, soft skills, etc. A community in this social space.
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