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Why Corporate Training is Broken And How to Fix It

Jay Cross

Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Industrial Age 1800 – 2010. Network Era 2010 -. Trust is fundamental to being collaborative. You don’t collaborate with people you don’t trust. Trust drives out micro-management.