Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
Collaborative Culture 15. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Training departments are mired in Industrial Age, top-down attitudes, and that’s not playing well with Network Era, customer-focused workers. Workers are disgruntled 10.
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