Workscaping, part 3 of n
Jay Cross
APRIL 26, 2010
That’s yesterday’s knowledge. Robert Kelley at Carnegie Mellon discovered that whereas in 1986 we carried 75% of what we need to know to do our jobs in our heads, by 2006 our brains contained only about 8-10% of what we needed to know. If I have a good network of savvy colleagues, I can ask them for advice (“social search”). “I
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