Remove CD-ROM Remove Instant Messaging Remove Open Source Remove Performance Support
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The key to understanding what’s going on

Jay Cross

The pendulum had swung far in the opposite direction when we had flower children, itinerant hippies, anti-war protests, and, more recently, the Open Source movement and the proliferation of blogs. Boyd defines social software more broadly as the sum of these categories: Support for conversation online : Instant messaging, e-room, etc.