Collaborative Learning IBM Social Software Tagging 
Jay Cross
DECEMBER 7, 2009
Expertise locators connect workers to people with answers; social software connects them with friends and colleagues. Counterbalancing these tales of woe, Ted Hoff, vice president of the Center for Learning and Development at IBM, described his company’s dedication to work-based collaborative learning.
Janet Clarey
APRIL 2, 2009
Tagging/Bookmarking - described how they worked; relatively low adoption but may increase as more LMSs include. Strategies: As part of a blended learning strategy. To provide a community for learning professionals. To provide a collaborative learning environment among cross-functional groups. 2, 2005, pp.
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