Confluence IM Informal Knowledge Management 
Tony Karrer
MARCH 3, 2008
This is something that gets discussed as emergent: see Emergent Knowledge Management , Direction of eLearning - Emergence or Big System , and Future Platforms for eLearning. So, yes, you have to set up policies and alert people just like you do around any form of electronic communication (email, IM). is discoverable.
Tony Karrer
NOVEMBER 13, 2012
link] December 3-5, 2012 Australasian Conference on Information Systems , Geelong, Australia. link] December 5-6, 2012 Southern Africa ICT Summit, organized by African Information Technology Exhibitions and Conferences (AITEC), Maputo, Mozambique. University of South Florida, Tampa, Florida, USA.
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