Clark Quinn
AUGUST 26, 2008
Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. That’s how we use Google and corporate wikis and instant messenger. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 Put most of your material in a reference solution (Wiki).
Tony Karrer
MARCH 3, 2008
There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. Choose the top 3-5. as I expected.
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