Remove Corporate Blog Remove FAQ Remove Information Remove Knowledge Management
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Performance Support

Clark Quinn

Remember the original premise of PS, making information available to workers instead of forcing them to memorize it? That’s how we use Google and corporate wikis and instant messenger. Gloria [Gery] sought easy, immediate, individualized on-line access to information, software, guidance, advice and assistance.

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Web 2.0 Applications in Learning

Tony Karrer

This is something that gets discussed as emergent: see Emergent Knowledge Management , Direction of eLearning - Emergence or Big System , and Future Platforms for eLearning. Honey Pots - Create pages that people are likely to update such as Common Support Issues, FAQ, etc. No problems getting things here. is discoverable.

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