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Performance Support

Clark Quinn

Learnscape architects have implemented miniature versions of the internet behind corporate firewalls that provide all of these things, from peer-rated FAQs to wizards, on-line help desks, and best practices repositories. This is an interesting take. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0

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Web 2.0 Applications in Learning

Tony Karrer

There were about 7 examples mentioned including Intuit using a Wiki-like system for customers to ask questions/get advice around taxes, using a group blog with students prior to a formal learning event, the US Army's use of collaboration tools to share best practices in Iraq, and several others. No problems getting things here.

Wiki 105