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Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Lots of L&D people have been beguiled by the notion of ROI. I would tell them to attend Harold’s and Jane’s workshops, go to events like DevLearn, and experiment with social learning themselves. The loudest voice on the topic of ROI is a former banker who tells L&D professionals that intangibles don’t factor into the equation.

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JAY CROSS – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

Lots of L&D people have been beguiled by the notion of ROI. I would tell them to attend Harold’s and Jane’s workshops, go to events like DevLearn, and experiment with social learning themselves. The loudest voice on the topic of ROI is a former banker who tells L&D professionals that intangibles don’t factor into the equation.

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2008 in retrospect

Jay Cross

Knowledge workers have replaced factory workers. Shareholders owned the factories, but workers own their minds. Information spreading through network connections empowers workers to make decisions and take responsibility for them. Discussed ROI of Learning at CLO Symposium in San Diego.