Jay Cross – Crystal Balling with Learnnovators
Learnnovators
SEPTEMBER 2, 2015
Lots of L&D people have been beguiled by the notion of ROI. I would tell them to attend Harold’s and Jane’s workshops, go to events like DevLearn, and experiment with social learning themselves. The loudest voice on the topic of ROI is a former banker who tells L&D professionals that intangibles don’t factor into the equation.
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