Firewalls Knowledge Worker News Report 
Jay Cross's Informal Learning
JANUARY 10, 2009
In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. It’s not as if the monolithic TimeWarnerMicrosoftCisco Consortium is going to provide all the entertainment, training, phone calls, and news you’ll ever need. Workers are learners, and learners are workers.
Jay Cross
JULY 17, 2012
The American Society for Training and Development (ASTD) reports that companies spend $1,067 per employee (2.7% Only one in four reported that L&D was critical to achieving business outcomes. External blogs and news feeds. Workers are disgruntled. Corporate Learning Today. Managers feel training has scant impact.
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